FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What is the qualification of the company?

Our company was established in 2002 ,more than 20 years of household appliance manufacturing experience has made us a leader in the industry. Besides that , all the production based on the standard of ISO9001.

How to ensure product quality?

All types of product accessories will be tested by quality inspectors, such as glass drop test, pan support quality inspection after processing, and edging quality of frame or panel. In addition, all products will be tested twice or more for 100% air tightness to ensure that all products can be used safely.

How to solve after-sales problems?

Our company provide 1% quantity easy broken spare parts for each order. If it is the product's own parts that have problems after testing and confirmation, we will provide the parts that needs improvement by air. Within a reasonable range, we can provide you with help and warranty at any time.

We have our own brand. Can you customize the outer packaging for us?

We have our own packaging factory. All cartons, color boxes and foam can be customized for customers. The packaging method can be provided by us or completed according to customers' needs.